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Your Privacy

1Stop Travel Insurance is arranged and administered by Drakefield Insurance Services Limited.

Drakefield Insurance Services Limited respects your privacy and personal information, as such all personal data is collected lawfully and handled in accordance with the data protection act.

This privacy statement outlines the way that Drakefield Insurance Services Limited handles your personal information. We define your "personal information" as any information that we have obtained from you or third parties in the process of providing you with any product offered Drakefield Insurance Services Limited. Such information is collected from you entering data into our web site or through our Call Centre.

Information is collected lawfully and in accordance with the Data Protection Act 1998 (as amended and updated from time to time). We will do our best to ensure that your details are accurate and kept up to date and we would ask you to assist us in doing so by notifying us of any changes to your personal information.

Drakefield Insurance Services Limited take your privacy very seriously and promise to respect your personal information.

Your personal information will only be disclosed to third parties outside of Drakefield Insurance Services Limited under the following circumstances:-

- it is necessary for the performance of your agreement with us
- you have given your consent
- such disclosure is required or permitted by law

We will only email or post information to you relating to 1Stop Travel Insurance . If you do not wish to receive such communications in the future please send an email to optOut@1stoptravelinsurance.co.uk

If you have cause to complain about the way that we have handled your personal information please follow the complaints procedure.

You can write to us at any time to obtain details of the personal information that we may hold about you. Please write to the Data Protection Officer, Drakefield Insurance Services Ltd. West Wing, 6 Miles Gray Road, Basildon, Essex SS14 3GD. Please provide your name, address and policy number and tell us what information you would like.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you. Please provide two forms of identification such as a copy of a driving licence, passport, or document containing your signature, and a copy of a recent utility bill that confirms your address.